What is Deuna?
Deuna is a payment app backed by Banco Pichincha for QR payments and transfers. It had more than 6 million users and 620,000 merchants in April 2026, and runs a cash network of 3,500 partner shops.
In detail
Deuna is a payment app backed by Banco Pichincha for QR payments and transfers. It had more than 6 million users and 620,000 merchants in April 2026, and runs a cash network of 3,500 partner shops.
Deuna and Ecuador's QR wallets
Wallets in Ecuador are built by banks and fintechs around QR codes, after the BCE stopped running its own Dinero Electrónico mobile money in 2018 and left electronic money to banks and cooperatives. Deuna, backed by Banco Pichincha, passed 6 million users and 620,000 merchants in April 2026 and now lets small shops accept cards on their phone through Deuna Negocios. Its competitors include Banco Guayaquil's PeiGo, with about 550,000 users in 2025, and Payphone, authorized by the BCE as an electronic payments company in July 2025.
Deuna for merchants
In stores and between people, QR wallets such as Deuna are spreading quickly. Deuna added a cash-in and cash-out network of 3,500 shops in March 2026, which helps unbanked shoppers. A PSP entering Ecuador should check Deuna QR alongside diferidos codes and cash networks.
More detail in our #PayWorldTour guide Payment methods in Ecuador.