NORBr connector for Claude

Get NORBr on your Claude

Ask Claude about acceptance, declines, refunds and provider performance in plain English. It queries your platform's data, explains what changed, and takes it further: reports, presentations, simulations, emails and tickets in the tools you already use.

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SLSlackJIJiraGMGmailGOGoogle DriveMIMicrosoft 365NONotionHUHubSpotSASalesforceATAttioPIPipedriveCLCloseQUQuickBooksXEXeroNENetSuiteRARampBRBrexSNSnowflakeBIBigQueryDADatabricksHEHexMEMetabaseGIGitHubSESentryDADatadogPAPagerDutyLILinearINIntercomASAsanaMOmonday.comCLClickUpBOBoxZAZapierMAMakeN8n8nSHShopifyFAFathomCRMFinanceDataEngineeringWork & supportAutomation & commerce
NORBrClaude
6apps connected to your payments
Connect

Start with your payment data.

Acceptance, declines, refunds and provider performance, consolidated in NORBr. Connect it to Claude in one click, with your own NORBr credentials.

Where your team works

Claude already sits in your everyday tools.

Slack, Gmail, Google Drive, Microsoft 365, Notion, Jira. Ask a question in one, get the answer in another.

Every team

Sales, finance, data, support, engineering.

Every connector your company has installed can now read from NORBr and act on what it finds. Your CRM, your ERP, your warehouse, your on-call.

The directory keeps growing

850+ connectors. Zero integration projects.

Each new connector in the Claude directory is a NORBr integration you never had to build. Thousands more apps are reachable through Zapier, Make and n8n.

Connectors verified in the Claude directory. Logos and trademarks belong to their respective owners.

What you

can ask

Ask naturally. Claude picks the right data, runs the analysis and, when you ask, acts in your other tools: Slack, Jira, Gmail and more. A few examples:
Your merchant review deck, drafted for you
Claude pulls each merchant’s acceptance, volume and disputes, ranks them and builds the slides: findings, improvement areas and next steps. You open it, adjust, present.
Then try
“Add a slide comparing Acquirer A and B fees per merchant.”
Every dispute answered with the full file
Claude pulls the payment and 3DS proof from NORBr, the order and delivery from Shopify, the customer thread from Zendesk or Intercom, then drafts the representment in Gmail, ready to send to the acquirer.
Then try
“Do the same for every open dispute above 100 €.”
Root cause, right in the incident channel
Mention Claude where the team already is. Once you’ve allowed your NORBr connector, it crosses PSPs, BINs, countries and error codes and posts the cause and the fix for everyone.
Then try
“@Claude alert this channel if it happens again.”
Month-end close, reconciled and posted
Claude takes the settlements, fees and gaps already matched by NORBr Matcher™, posts the entries in Xero, QuickBooks or NetSuite and leaves the exceptions in a Google Sheet for your controller.
Then try
“Split fees by acquirer and flag anything above contract rate.”
Test a routing change before you make it
Claude replays your historical transactions with the new rule and quantifies the impact on acceptance and cost, before you touch production.
Then try
“Now try a 70/30 split between Acquirer A and C.”
From alert to ticket in one ask
Claude finds the merchants over your threshold, then opens one Jira ticket per merchant with the figures already filled in.
Then try
“Add the top 3 dispute reasons to each ticket.”
Ask in Slack, get the report in Slack
Mention Claude in your channel. It uses your own NORBr connector, with your permissions, asks you before it starts and lets you review the result before it posts. Ask once, it repeats every week.
Then try
“@Claude post the settlement totals to #finance as well.”
Turn an insight into a ready-to-send email
Claude drafts the message in Gmail with the right numbers and next steps. You review, adjust and send.
Then try
“Make it shorter and add a link to book a call.”
Measure what 3DS really costs you
Split results by authentication flow to see where friction turns into lost payments.
Then try
“Which issuers abandon 3DS the most?”

Same data, every level.
Scoped to each login.

Anyone with a NORBr Console login can ask Claude about their data, with no filter or report to build. They only see what their role already covers: program manager, merchant, sub-merchant, read-only.

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Platform teams

PSPs, ISVs and PayFacs running the platform. Compare providers, programs and merchants across your whole structure.

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Program managers

Resellers and partners managing a portfolio. Monitor every merchant they onboarded, nothing beyond it.

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Merchants

The businesses you serve. They see their own account only, with the login they already use on your platform.

Connect in about two minutes

In Claude.ai or Claude Desktop. No API key, token or extra setup.

1

Add the connector

In Claude, go to Settings → Connectors → Add custom connector.

2

Paste the connector URL

Your NORBr contact shares it when access is enabled for your platform.

3

Sign in as usual

You are redirected to your platform login. Same credentials, nothing new to create.

4

Approve once, then ask

Grant access a single time. Claude is ready to answer questions on your data.

Check it works:

ask Claude “Which merchant accounts can I see?”. If your accounts come back, you are connected.

Read-only. Always.

Claude can analyze your payments and act in your other tools. It can never move money or change your platform.

Claude can

  • Query transactions, orders, checkouts and financial operations

  • Group results by payment method, provider, country, currency, merchant and more

  • Filter by date range and status

  • Explain trends in plain language

Claude can't

  • Refund, capture or cancel a payment

  • Change routing, contracts or any setting

  • Reach data outside your login’s scope

  • See or store your password

Privacy & security

OAuth with your own login

Each user authenticates with their own NORBr credentials, never with a shared key. Claude never sees or stores your password.

Your permissions are the ceiling

Access is scoped to what your login can already see. No other merchant’s data is reachable through the connector.

Every request in the audit log

Each question Claude runs against your data is traced in NORBr’s audit logs, under the user who asked.

Only what the question needs

Claude retrieves the specific data required to answer, at the moment you ask.

Full details in our

Privacy Policy

Frequently Asked Questions

Who can use the connector?

Do my merchants see the NORBr name?

Can Claude change anything in my account?

Is my password shared with Claude?

Which data can Claude query?

Ask your payment data anything.

Connect the NORBr AI Connector to your assistant and start querying transactions, routes and settlements in plain language.

Request access