Is cash on delivery still common in Vietnam?
Yes. In a 2025 survey by TGM Research, 35% of online shoppers said they prefer to pay cash on delivery. Its share is falling as QR payments and wallets spread, but most online shops still offer it.
In detail
Yes. In a 2025 survey by TGM Research, 35% of online shoppers said they prefer to pay cash on delivery. Its share is falling as QR payments and wallets spread, but most online shops still offer it.
How people pay in Vietnam in 2026
Online, cash on delivery is still a strong habit, and BNPL is growing from a small base. Strict authentication rules, including biometric checks on larger transfers, shape every checkout.
Payment by cash in Vietnam
Online, cash on delivery remains a common choice. In TGM Research Vietnam E-Commerce Insights 2025, 35% of online shoppers said they prefer to pay cash on delivery.
Payment by installment and BNPL in Vietnam
Buy now, pay later is still young in Vietnam, but awareness is high. In TGM Research 2025 survey, 49% of online shoppers said they had used BNPL in the past year, yet only 4% had actively selected it at checkout. The market mixes consumer finance companies and fintechs. Home Credit's Home PayLater says it is the first consumer finance service in Vietnam to offer QR payment for BNPL.
More detail in our #PayWorldTour guide Payment methods in Vietnam.