Does one matching layer cover online and in-store?

Short answer

Matcher™ applies the same logic across the whole account structure. A common omnichannel setup pairs a dedicated e-commerce tree, with one merchant account per country mirroring how the provider itself is organized, alongside the physical store accounts. Flows from several providers at once resolve into one matching layer rather than one process per provider or per market.

In detail

Yes. Matcher™ applies the same logic across the whole account structure, online and in store.

A merchant selling through both channels usually runs two payment realities: a POS provider on one side, an online payment platform on the other, and a manual matching process in between. On the platform, terminal payments, cashier receipts and e-commerce orders flow into the same Console, the same analytics and the same financial reporting.

A common setup

An omnichannel merchant often pairs a dedicated e-commerce tree, with one merchant account per country mirroring how the provider itself is organized, alongside its physical store accounts. Each store keeps its own registers, and the whole network rolls up under one company.

Flows from several providers at once resolve into one matching layer, rather than one process per provider or per market. Provider notifications are consolidated in one normalized view, and cashier receipts show their matching status: Matched, Pending, Unmatched or Settled.

What it changes

Finance teams work in one tool with one set of filters, by store, date, amount and status. Head office reads the consolidated picture while local teams work inside their own scope. And because everything sits on your platform, your merchants see both channels in one place, under your brand.

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