Do Thai shoppers still use cash on delivery?

Yes. Worldpay estimates cash on delivery at 15% of e-commerce payments in 2025, as quoted by Antom. Marketplaces still offer it, and shoppers can also pay in cash at 7-Eleven through Counter Service.

Payment by cash in Thailand

Online, cash takes two forms. Cash on delivery remains common on marketplaces: Worldpay estimates it at 15% of e-commerce payments in 2025, as quoted by Antom. Shoppers can also pay a barcode or reference at a convenience store. Counter Service, the payment arm of CP ALL, collects bills and online orders at 7-Eleven, which counted 15,945 stores in Thailand at the end of 2025. Wallet top-ups are possible at 7-Eleven too.

Why cash keeps a role

Cash is no longer the default for Thais, but it stays important. Mastercard, quoted by The Nation, notes that cash keeps a strong cultural role, especially in rural areas and among older consumers. Online, the main alternative is the bank transfer: Worldpay puts bank transfers at 44% of e-commerce payments in 2025, the largest share of any method.

More detail in our #PayWorldTour guide Payment methods in Thailand.