Can our own clients onboard their merchants in the platform?

Yes. You open a program for a client, and the client runs onboarding inside it, under the brand you agreed on. Its team works with its own forms, its own payment partners and its own users.

Programs stay sealed from one another. A client sees its own merchants, applications and documents, and nothing from your other programs. You keep oversight from the level above.

What each client program can shape

• Its forms, built from the library you seeded and extended with the questions its merchant mix requires.
• Its payment partners, each with its own access to review the applications routed to it.
• Its users and roles, from analysts to reviewers.
• Its settings, such as whether prequalification runs and how long documents are retained, within the period options available.

Why operators use it

This suits PSPs, ISOs and platforms that serve other businesses which, in turn, onboard merchants. Each client gets a complete onboarding workspace without a separate deployment, and you avoid running onboarding on their behalf.

The common base stays consistent. Standard KYB questions, document handling, encryption and audit trails work the same way in every program, so your compliance standards hold across the portfolio while each client keeps its own brand and process.