Can merchants see their own analytics in the operator's brand?

Yes. On NORBr, the same data is filtered per merchant and shown in a console under the operator's brand, with transactions, acceptance, payouts and disputes. Finance teams can schedule exports or download reports on demand, and the operator decides which data each merchant can see.

Same data, scoped per merchant

On NORBr, analytics are built on one transaction record across providers. The operator sees the whole network; a program manager sees its merchants; each merchant sees its own transactions, acceptance rates, payouts, refunds and disputes. The console carries the operator's brand, so the merchant experiences it as the operator's analytics, not NORBr's.

What merchants can do

• Filter and explore their transactions by method, provider, country, status.
• Follow acceptance and decline reasons over time.
• Download reports on demand or schedule recurring exports in their accounting format.
• See disputes and pre-chargeback alerts on the transactions concerned.

What the operator controls

Which data each merchant can see, which reports are available, and whether certain figures, such as provider names or fee breakdowns, are shown. An operator that resells acquiring may hide the provider; one that sells interchange-plus pricing will show fee components. Giving merchants self-service analytics reduces support requests and is a service merchants value, since most acquirers offer little beyond a monthly statement. It also keeps merchants in the operator's console rather than in a third party's.