Can Ecommpay be used only as a fallback provider?

Yes. Routing rules decide which transactions go to each provider, so an operator can use Ecommpay as a primary route in some markets, as a fallback when another provider fails, or for a defined share of traffic while it compares performance.

Routing decides the role

A provider's role is defined by routing rules, not by its integration. Ecommpay can be the primary route for some markets or card types, the fallback when another provider declines for a technical reason, or the destination of a percentage of traffic while the operator compares performance. The same activation supports all three.

Typical configurations

• Primary in selected markets: Ecommpay for the countries or methods where its coverage or pricing is best.
• Fallback: a second attempt on Ecommpay when the first provider returns a retryable decline or an error.
• Traffic split: a defined share of transactions, to measure approval rates and cost before moving more volume.

What to check for fallback

That the credentials work on both providers: a stored card must be a token Ecommpay can process, which universal and network tokens ensure, and 3-D Secure results must be reusable or the fallback rule must account for a second challenge. Reporting then shows how many payments Ecommpay recovered as fallback, and at what cost, which tells the operator whether to promote it to primary in some markets.