Can Claude change anything in my account?

No. The NORBr connector is read-only. Claude can analyze payment data and explain what it finds, but it can never move money or change your platform.

What Claude cannot do through the connector

• Refund, capture or cancel a payment.
• Change routing, contracts or any other setting.
• Reach data outside the scope of the user's login.
• See or store a password.

What it can do is query transactions, orders, checkouts and financial operations, group results by payment method, provider, country, currency or merchant, filter by date range and status, and explain trends in plain language. Claude retrieves only the data a question needs, at the moment it is asked.

Acting in other tools

When a user asks, Claude can act in other tools connected to their own Claude account, such as drafting an email or opening a ticket. Those actions happen outside the NORBr platform and under the user's own permissions there. Changes to payments, routing and configuration stay in the Console, where they follow your roles, permissions and audit trail.

Every question Claude runs against your data is recorded in the audit logs under the user who asked. Your teams get faster answers, and the controls over who can change what remain exactly as you configured them.