American Express

American Express operates its own card network and acquires transactions directly in many markets. A direct connection to American Express lets card acceptance, settlement and dispute handling for Amex cards run through the network itself rather than through a third-party acquirer.

For a PSP or PayFac, a direct Amex connection matters when merchants in travel, hospitality, luxury retail or B2B see a large share of Amex cardholders. It gives your platform a dedicated path for these cards, with Amex settlements and chargebacks handled as a distinct flow that your operations team can follow separately from Visa and Mastercard volume.

From an operations point of view, American Express transactions appear in the same Console views as your other providers, with statuses and refunds handled through one interface. Your team can review its results per merchant, country or card brand and adjust routing when performance changes.

Through the NORBr global payment network, American Express becomes one more option your platform can switch on per merchant, without a separate integration project, and its transactions feed the same reconciliation views.